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Politique de confidentialité

Privacy Policy

At CapLuxe, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we may collect, use, and protect information when you visit or make a purchase through our online store.

Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our website, we may collect information that you provide directly to us. This may include your name, email address, phone number, billing information, shipping address, and order details.

We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, and information about how you interact with our store. This information may be collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and fulfill orders, arrange shipping, communicate with you about your order, respond to customer service requests, maintain and improve our website, and help protect our store from fraud or unauthorized activity.

We may also use information when necessary to comply with applicable laws and legal requirements.

Payment Information

Payments made through our store are processed through third-party payment providers. CapLuxe does not need to store your complete payment card information to process your order. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the store function properly, remember certain preferences, understand how visitors use our website, and improve the shopping experience.

You may be able to manage or disable cookies through your web browser settings. Some features of the website may not function properly if certain cookies are disabled.

Sharing Information

We may share personal information with service providers that help us operate our business and provide services to you. These may include payment processors, shipping and delivery providers, website and technology providers, analytics services, and customer support services.

We do not sell your personal information as part of our ordinary business operations.

We may also disclose information when required by law, legal process, or a valid governmental request, or when necessary to protect our rights, customers, website, or business.

Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Third-Party Services

Our store may use third-party services that have their own privacy policies and terms. These services may process information as necessary to provide payment processing, shipping, website functionality, analytics, or other services.

We encourage you to review the privacy policies of third-party services when appropriate.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These rights may include requesting access to information we hold about you, asking us to correct inaccurate information, requesting deletion of certain information, or exercising other rights provided by applicable privacy laws.

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to provide such information. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements. Any updated version will be posted on this page with the revised policy date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

CapLuxe

32 WILLOW LANE
PORTLAND, ME 04102
United States

Email: cap-luxe@outlook.com

Phone: +1 (865) 567-7357

Website: capluxe-us.myshopify.com