Terms of Service

Welcome to CapLuxe. These Terms of Service explain the rules and conditions that apply when you visit our website or purchase products from our online store. By using our website or placing an order, you agree to these terms.

Please read these terms carefully before using our website. If you do not agree with these terms, please do not use our website or place an order.

About CapLuxe

CapLuxe is an online store offering caps and related products to customers through our Shopify website.

CapLuxe
32 WILLOW LANE
PORTLAND, ME 04102
United States

Email: cap-luxe@outlook.com
Phone: +1 (865) 567-7357

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, product colors and appearance may vary slightly depending on your device or screen settings. We also cannot guarantee that every piece of information on the website will always be completely free of errors.

If we discover an error in product information, pricing, availability, or an order, we reserve the right to correct the error and, where appropriate, contact you regarding the affected order.

Orders

When placing an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, email address, and phone number.

After you place an order, you will receive an order confirmation. An order confirmation does not necessarily mean that the order has been accepted in every circumstance. We reserve the right to cancel or refuse an order when necessary, including in cases involving incorrect product information, suspected fraudulent activity, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.

Prices and Payment

All prices displayed on our website are subject to change without prior notice. The price shown at checkout before you complete your purchase is the price applicable to your order, except where an obvious pricing or technical error has occurred.

Payment must be successfully completed through one of the payment methods available at checkout.

Shipping and Delivery

Orders are typically processed within 1 business day after payment has been confirmed.

After processing, delivery generally takes 4 to 6 business days. Delivery times are estimates and may vary because of factors such as the destination, shipping carrier, holidays, weather conditions, or other circumstances outside our control.

For more information, please review our Shipping Policy.

Returns and Refunds

We accept eligible returns within 30 days of delivery. Returned products must generally be unused, unworn, and in their original condition.

We offer free return shipping for eligible returns and do not charge restocking fees.

For complete information about eligibility, the return process, and refunds, please review our Return & Refund Policy.

Website Use

You agree to use the CapLuxe website only for lawful purposes and in a way that does not interfere with the operation, security, or availability of our website.

You may not attempt to gain unauthorized access to our website or systems, introduce harmful software, interfere with other customers' use of the website, or use our website for fraudulent or unlawful activities.

Intellectual Property

The content available on the CapLuxe website, including text, product descriptions, photographs, graphics, logos, designs, and other materials, may be owned by or licensed to CapLuxe and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, or use our website content for commercial purposes without our prior written permission.

Third-Party Services

Our store may use third-party services to provide functions such as payment processing, shipping, website hosting, analytics, and other services.

Third-party services may have their own terms and privacy policies. Your use of those services may therefore be subject to their applicable terms and policies.

Limitation of Liability

To the extent permitted by applicable law, CapLuxe will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, the updated version will be posted on this page. Your continued use of the website after changes are posted means that you accept the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

CapLuxe

32 WILLOW LANE
PORTLAND, ME 04102
United States

Email: cap-luxe@outlook.com

Phone: +1 (865) 567-7357

Website: capluxe-us.myshopify.com